Test AI agents before your customers do
Import tickets. Run simulations. Fix failures before they reach production.
Zendesk AI Testing Sandbox
Categories
- 🚀 Start Here What the platform does, first-run walkthrough, data basics
- 🔧 Setup Connect Zendesk, permissions, troubleshooting your connection
- 📥 Import and Data Bring in tickets, redaction rules, retention
- ⚙️ Configure Tests Test types, prompt management, knowledge sources
- ▶️ Run Simulations Running tests, progress tracking, fixing failures
- 📊 Results and Reports Scorecards, metrics, exports
- 🔒 Security and Privacy PII policy, data handling, access control
- 🔍 Troubleshooting Auth errors, rate limits, import problems